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JeanWNewbie Private MessageJoined: Jan 18, 2018 20:10Messages: 1Offline
Solved byJan 18, 2018 20:17
Bought an LG DVD Writer SP80 that came with Cyberlink Media Suite 10. Box says MAC Compatible. When i put the disc in the tray, it spins up but never launches the installation process. Have tried several times to contact Customer Support but no luck.
Will this program work with a MAC running OS X El Capitan?
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CLDSenior ContributorPrivate MessageJoined: Mar 23, 2007 02:05Messages: 925Offline
Jan 29, 2018 01:32
Hello,
No. All the software on Media Suite 10 is for Windows PC only.
David
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stevekSenior ContributorPrivate MessageLocation: Houston, Texas USAJoined: Jan 25, 2011 12:18Messages: 4663Offline
Jan 29, 2018 10:00
DVD Writer is compatible in case you are wondering. .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.
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variableNewbie Private MessageJoined: Nov 17, 2018 15:57Messages: 1Offline
Nov 17, 2018 16:04
QuoteDVD Writer is compatible in case you are wondering.

Hello,
I have bought the same package for the MAC. The only software in the box apparently is for windows only despite the box saying the contents will work on the Apple. What do I do now to get the sofwtare that I paid for to run blue-rays on the Apple? Reply
optodataSenior ContributorPrivate MessageLocation: California, USAJoined: Sep 16, 2011 16:04Messages: 6403Offline
Nov 17, 2018 19:30
I haven't seen a boxed version, but the Media Suite download page only lists Windows:
You can run most Windows programs on newer Macs, but you need to use one of these methods. Also, the current version of Media Suite is 16. Did you mean to type that, or did someone actually sell you a copy of version 10 (which was released back in 2012)?
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CLDSenior ContributorPrivate MessageJoined: Mar 23, 2007 02:05Messages: 925Offline
Nov 22, 2018 03:02
Quote
Hello,
I have bought the same package for the MAC. The only software in the box apparently is for windows only despite the box saying the contents will work on the Apple. What do I do now to get the sofwtare that I paid for to run blue-rays on the Apple?

Hello,
I would assume for both of you that the wording on 'the box' is on the package the LG drive came in. I would think LG was referring to the LG drive works for Mac, not everything in the box, i.e. the software. If I a wrong, please share a photo from the package where it says the software works on Mac.
All CyberLink software is for PC only, except PhotoDirector when it is bought as a stand alone product. As Optodata showed you, all suite software is for PC as well.
If you are looking for software you 'paid for', you should actually be contacting LG about this.
Good luck
David Reply
EconomistAnyone22Newbie Private MessageJoined: Oct 28, 2019 09:12Messages: 1Offline
Oct 28, 2019 09:19
Quote
Hello,
I would assume for both of you that the wording on 'the box' is on the package the LG drive came in. I would think LG was referring to the LG drive works for Mac, not everything in the box, i.e. the software. If I a wrong, please share a photo from the package where it says the software works on Mac.
All CyberLink software is for PC only, except PhotoDirector when it is bought as a stand alone product. As Optodata showed you, all suite software is for PC as well.
If you are looking for software you 'paid for', you should actually be contacting LG about this.
Good luck
David

It would appear that I've made the same problem then as OP, if this is the case, would you recommend any specific software to use this device on mac? I'm going to google a bit maybe LG has something. Reply
stevekSenior ContributorPrivate MessageLocation: Houston, Texas USAJoined: Jan 25, 2011 12:18Messages: 4663Offline
Oct 28, 2019 12:58 For MAC (ios) users Go here and scroll down to see the Moobile Applicationsproducts that are compatible with the latest version of IOS )as noted on that page). Suite

This message was edited 1 time. Last update was at Oct 28. 2019 13:00

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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.
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